About StarNexus

Our Story

Frequently asked questions

What kinds of businesses is StarNexus suited to?: StarNexus suits any business that needs a professional website — startups, small and mid-sized businesses, clinics, restaurants, e-commerce brands and digital marketing agencies alike. Our multi-theme system and modular design adapt flexibly to the needs of different industries.
Can I use it without knowing how to code?: Absolutely! The core idea of StarNexus is "no-code website building". You can describe your needs to the AI in conversation and have a website generated automatically, or adjust each block by hand with the drag-and-drop editor. Everything is done in the visual admin.
Which file formats does the AI customer service knowledge base support?: It supports common formats such as PDF, Word (.docx) and plain text. After upload, the system extracts the text automatically, applies AI conversion (PDFs containing charts are handled too) and builds a vector index through Gemini FileSearch, so the AI can answer customer questions accurately.
可以使用自己的網域嗎？: 當然可以！Pro 方案以上支援自訂網域綁定，系統會自動透過 Cloudflare 為您簽發 SSL 憑證，全程加密。您只需要在 DNS 設定一筆 CNAME 記錄即可。
免費方案有什麼限制？: 免費方案包含基本的網站建置功能，每月 100,000 AI Token 額度、最多 2 組 API Key、每分鐘 20 次請求。適合個人或剛起步的小型企業體驗平台功能。升級 Pro 方案可解鎖完整功能。